Job Description

Shipping & Receiving Supervisor

Location: Grand Prairie, TX Company: Qual Pac (A Pro Pac Company) Client Site: Frito-Lay Dedicated Facility

Quality Packaging (Qual Pac) has been in business for over 50 years, built on a culture that values integrity, accountability, and people. We believe our employees are our greatest asset, we stand by our word, and we prioritize our customers above all else.

Pay: $20-22/hr

Hours: 6:00am to 6:00pm Thursday - Sunday

The Shipping & Receiving Supervisor is responsible for overseeing the daily operations of the shipping and receiving function, ensuring materials, products, and shipments are processed accurately, safely, and efficiently. This role leads warehouse personnel, coordinates inbound and outbound shipments, maintains inventory accuracy, and ensures compliance with company procedures and safety standards.

Reports to the Shipping & Receiving Manager, the Supervisor serves as a key point of coordination between the warehouse, purchasing, production, carriers, and other internal teams. The ideal candidate is organized, dependable, safety-focused, and able to effectively lead a team in a fast-paced environment.

Responsibilities:

• Maintains overall responsibility and accountability for functions within the shipping and receiving (S/R) department.
• Implements all company rules and regulations as per current Employee Handbook
• Monitors S/R department performance and compare to established goals.
• Maintains active participation in the Daily Staff Meetings
• Obeys all Safety Rules.
• Conducts accident and incident investigations.
• Adheres to current GMP rules and Food Defense Plan. Participate in Internal Audits and Inspection walks
• Completes assigned tasks listed in Corrective Action Plans
• Understands Lean Manufacturing tools including 5 why’s, Brainstorming, Fishbone, Graphs and Root Cause Analysis.
• Trains all shipping and receiving personnel on policies, procedures
• Acts as primary liaison with Customer’s Logistics department and assigned carriers
• Manages inventory of Loose Pack, Materials and Finished goods, including all physical inventory counts and inventory consolidation
• Responsible for department discipline and adherence using the WMS (Warehouse Management System).
• Works closely with Production and the Supply Chain Manager to assure productions needs are met
• Responsible for keeping all forklifts and material handling equipment in good working order.
• Responsible for managing the inter-departmental transport of materials.
• Responsible for shipping of goods related to Food Bank, Rejects and Returns.
• Performs performance reviews and goals settings of S/R employees
• Provides Counseling and Disciplinary Actions to S/R employees as needed

Qualifications:

General:

• Excellent attention to detail
• Works well with little supervision
• Works well in a team environment
• Maintains a high level of business courtesy and etiquette when interacting with Customers, Vendors, and Sales representatives
• Demonstrated time management and multitasking skills
• Willingness to work additional hours as necessary
• Bilingual in Spanish not required but desired
• Authorized to work in the U.S.
• Must be at least 18 years of age

Education/Experience:

• 2 years WMS / ERP experience
• Knowledge of general office equipment
• High school diploma or GED

Computer Skills:

• Ability to use various PC software in Windows environment
• Knowledge Microsoft Office Suite programs
• Excellent written and verbal communication skills
• Ability to solve problems independently
• Ability to make decisions quickly and accurately

Working Conditions

Internal, climate-controlled traditional office environment; work requires periods of sitting, frequent walking, frequent computer use, frequent use of telephone including voicemail, and frequent use of general office equipment. Occasional lifting required when locating stock in the warehouse.

Why Join Qual Pac / Pro Pac

• Established, stable company with over 50 years of success
• Opportunity to lead operations supporting a major national brand
• Fast-paced environment with opportunities to make an immediate impact
• Collaborative, team-oriented culture focused on operational excellence
• Career growth opportunities within a growing organization

Apply Today

If you are a hands-on manufacturing leader who thrives in a fast-paced production environment and enjoys developing teams while driving operational performance, we encourage you to apply.

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